UPS Remote Chat Support Specialist - Work From Home Job

Key Job Details:

• Start Date: Immediate openings available
• Compensation: a competitive salary
• Company: Workwarp
• Location: Remote
• Position: UPS Remote Chat Support Specialist - Work From Home

 

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Join our team as a Remote Chat Support Specialist with UPS, where you'll provide exceptional customer service through online chat channels. As a vital part of our customer support team, you'll assist customers with inquiries, provide solutions to their concerns, and ensure their shipping experience is smooth and hassle-free. Responsibilities: - Respond to customer inquiries and resolve issues through chat support - Provide accurate and timely information about UPS products and services - Assist customers with tracking packages, scheduling pickups, and other logistics-related inquiries - Collaborate with other departments to ensure a seamless customer experience - Meet or exceed performance goals for customer satisfaction and resolution times - Stay up-to-date on UPS policies, procedures, and industry trends Requirements: - 4 years of experience in customer service or a related field - Adaptable and confident personality traits - Strong communication skills, both written and verbal ... Ability to work independently and efficiently in a remote setting - Proficiency with chat and communication tools - Knowledge of UPS products and services is a plus Benefits: - Profit sharing opportunities - Dental insurance coverage - Company-provided equipment for remote work Working Environment: At UPS, we strive for excellence and uphold high standards in all endeavors. We value teamwork, innovation, and dedication to providing top-notch service to our customers Apply Job! For more such jobs please click here!

 

We Encourage You to Apply!

Even if you feel you're not a perfect match, we'd still love to hear from you. We are looking for great people to join our friendly team.